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COMMONWEALTH OF VIRGINIA

OFFICE OF THE GOVERNOR
Executive Order 65 (00)

Implementing Electronic Government in the Commonwealth of Virginia
By virtue of the authority vested in me under Article V of
the Constitution of Virginia and under the laws of the Commonwealth, including
but not limited to Sections 2.1-39.1 and 2.1-41.1 of the Code of Virginia,
and subject always to my continuing and ultimate authority and responsibility
to act in such matters, I hereby establish the policies and procedures to
accelerate and implement electronic government and related technology initiatives.
To carry out these policies and procedures, and without altering the powers
and duties of the Geographic Information Network Division and the Division
of Public Safety Communication, I hereby direct that an Electronic Government
Implementation Division be established within the Department of Technology
Planning.
Preamble
Since 1994, when Virginia became only the second state government
to establish a web Site, the Commonwealth has been a leader in using technology
to deliver information and services to her citizens through the Internet.
State agencies and institutions now provide a wealth of information and
interactive services online. These efforts have continued and intensified
under the direction of Executive Order 51(1999), which called in part for
the development of plans by each Executive Branch agency and institution
of higher education for the delivery or expansion of services through the
Internet. While there has been significant progress in implementing the
recommendations of the Governors Commission on Information Technology,
it is clear that the Commonwealth is only beginning the deployment of electronic
government."
"Electronic Government is an important endeavor
that will enable citizens and businesses to interact with a more streamlined,
service-oriented government. In this environment, citizens and businesses
will not simply receive information or participate in transactions passively.
Rather, they will become involved in a more active dialog with their state
government. Successful e-government will be achieved when all Virginias
citizens and communities are efficiently using the tools of technology,
especially the Internet, to actively participate in their state government.
The Commonwealth must now move aggressively to fully implement
these electronic government initiatives to assure that Virginians benefit
substantially from the convenience, accuracy, and efficiency of interfacing
with government and education via the Internet.
The Commonwealths Year 2000 (Y2K) project, led by the
Century Date Change Initiative Project Office, demonstrated that a comprehensive
project management approach applied statewide can efficiently guide large-scale
initiatives to a successful conclusion. Emerging from this effort were a
number of lessons learned, which together form a set of "best practices"
that
provide a framework for managing projects at a statewide level in recognition
of their inherent risks and benefits.
Project management is foremost about managing change in an
organization, whether the change is mandated by external factors or motivated
by internal factors related to improving organizational effectiveness. I
hereby direct the Electronic Government Implementation Division to work
to ensure that project management is consistently applied to the initiatives
included in this executive order.
Part 1: Electronic Government Implementation Division
In carrying out the policies and procedures set forth in this
Order, the Electronic Government Implementation Division shall work closely
with Executive Branch agencies and institutions of higher education to determine
the most effective and efficient means of rapidly moving more state government
services to the Internet. The Division shall be responsible for:
- Developing and promoting a standard methodology that can be used by Executive
Branch agencies to implement the provisions of this Executive Order;
- Coordinating activities of the other agencies within the Office of the
Secretary of Technology to provide technical assistance to all Executive
Branch agencies on the implementation of these e-government initiatives;
- Promoting and coordinating, to the greatest extent feasible, the sharing
of resources, applications and application/database development among Executive
Branch agencies;
- Consulting with Department of Planning and Budget to determine the fiscal
implications of developing e-government projects;
- Prioritizing funding needs for electronic government strategies and initiatives,
and making recommendations where appropriate to the Governor, the Secretaries
of Technology and Finance, the Department of Planning an and Budget, and
the VIPNet Board of Directors where priority projects cannot be funded within
existing resources;
- Ensuring that the implementation of e-government projects that cannot
be funded within existing resources fully conforms to the schedule established
by the Secretary of Finance for budget development;
- Facilitating the implementation of comprehensive process for project management
of technology activities within the state government and providing technical
assistance to agencies as needed;
- Working with Executive Branch agencies to assure that their electronic
government initiatives, once fully implemented, will result in demonstrable
net savings or increases in productivity for the Commonwealth;
- Coordinating the implementation of the specific initiatives that are outlined
in Part Two of this Executive Order.
Part 2: Specific Initiatives
The Electronic Government Implementation Division shall work
with other Executive Branch agencies, as necessary, to coordinate a successful
implementation of the following electronic government initiatives, already
in various stages of development that will further the Commonwealths
e-government effort.
A. Electronic Procurement
There are few areas of government administration that the
Internet is changing faster or more dramatically than procurement. Not only
does web-based technology allow faster, more accurate purchasing and contracting,
but also it allows for greater competition for goods and services and the
ability to compare prices, offers, and value.
Last year, the Department of General Services inaugurated
its E-Mall, a central procurement web site for the Commonwealth, offering
information, links to state contracts and solicitations, access to a growing
number of vendor catalogs, and the beginning stages of Internet purchasing
capability. Virginias E-Mall, one of the most comprehensive in the
nation, is the first step toward a more comprehensive electronic procurement
process available to all state agencies, universities, and local governments.
Virginia must continue to move aggressively to take advantage
of the substantial benefits derived from widespread and regular use of the
Internet for purchasing and procurement. Toward that end, I hereby direct
the Department of General Services to implement the statewide electronic
procurement system authorized by Item 75 (b) of the 2000 Appropriation Act
by:
- Issuing a Request for Proposals (RFP) for a web-based electronic procurement
system to be implemented no later than March 1, 2001;
- Expediting the evaluation and review process for the RFP and its implementation
to the extent possible within established guidelines and existing law;
- Working with the Council on Technology Services to encourage universal
participation by Executive Branch agencies and institutions and to develop
an educational program for those agencies, institutions of higher education,
and local governments on how to most effectively incorporate electronic
procurement into their business processes;
- Identifying barriers in regulation and the Code of Virginia to
continued expansion of the use of electronic procurement for purchasing
and establishing contracts.
The Secretary of Finance and the Departments of Treasury,
Planning and Budget, and Accounts shall cooperate with the Department of
General Services to explore and select the most viable financing options
for developing the electronic procurement system, as required by Item 75
(B) of the 2000 Appropriation Act.
Upon completion of the statewide electronic procurement system,
I hereby direct all Executive Branch agencies and institutions to take advantage
of its benefits to the fullest extent possible.
B. Administrative Applications
The Commonwealth is widely recognized for the innovative ways
in which many agencies are harnessing the Internet to deliver information
and services to citizens and businesses & Agencies and institutions
are aggressively using the tools offered by new technologies to better meet
citizens expectations and to serve their needs.
This same technology must also be applied to make government
operate more efficiently and to allow state employees to become more productive.
Web-based technology can be applied to a wide range of administrative processes
within state government, used by virtually every agency, to make them more
efficient. These processes include, but are not limited to, employee benefits
administration, leave reporting and accounting, travel planning and booking,
motor pool reservations, and expense reporting.
I hereby direct the Electronic Government Implementation Division,
with the cooperation and assistance of the Governors Cabinet and the
Council on Technology Services, to:
-
Work with the Departments of Accounts, General Services,
Personnel and Training, and Transportation, to identify key processes,
such as those identified above, that can be "web-enabled;"
-
Identify administrative activities of other Executive
Branch agencies that can also be "web-enabled;"
-
Identify changes necessary to implement these administrative
systems that can be effected through policy directive,Executive Order,
change in regulation, or amendment of the Code of Virginia;
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Develop a plan and schedule for implementation of web-based
versions of these processes. This plan shall be submitted to each Secretary
through the Secretary of Technology no later than October 31, 2000. Implementation
of the web-based versions of these processes shall occur within 12 months
of approval of the plan.
C. Digital Signatures
Electronic security and authentication are integral components
of successful e-government To fully utilize the Internet in conducting
the essential functions of government, the Commonwealth must have a
means to provide assurance that the participating parties are who they
claim to be and that the contents of their communications and transactions
have not been altered. Digital signatures, through the use of security
measures such as "public key infrastructure (PKI)," are designed
to establish identity by employing a "Certificate Authority"
to provide signature authentication.
Through the efforts of the Council on Technology Services,
four state agencies and two local governments have agreed to participate
in projects to demonstrate the use of this security technology. The successful
completion of this first stage should result in the following:
-
Establishment of the policies, practices, guidelines
and standards that will serve as the basis for applying digital signatures
throughout state government;
-
Application of a proven operating environment that supports
the use of secure digital signature technology and could later be applied
statewide;
-
A digital signature structure that can support the use
of more than one Certificate Authority;
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A demonstrated working model that allows for the verification
of digital signatures that can then be extended to the Commonwealths
public sector community, to business partners, and to the general public.
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Toward that end I hereby direct the Secretary of Technology,
through the Electronic Government Implementation Division, to:
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Receive advice and assistance from the Council on Technology
Services in regard to the Commonwealths implementation of these
initial demonstration projects;
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Coordinate with the Council on Technology Services regarding
the development of the related policies, standards, and guidelines necessary
for statewide deployment of digital signatures;
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Coordinate with the appropriate Executive Branch agencies
to facilitate the procurement activities relating to statewide deployment
of digital signature technology;
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Encourage Executive Branch agencies and institutions to
take advantage of digital signature technology and to develop an educational
program for those agencies, institutions of higher education, and local
governments on how to implement secure digital signature technology;
-
Ensure that implementation of digital signature technology
by the Commonwealth complies with the provisions of the Uniform Electronic
Transactions Act of 2000.
I direct Executive Branch agencies and institutions to take
advantage of the benefits of digital signature technology to the fullest
extent possible.
D. Privacy and Security
-
As the Commonwealth transitions into e-government, the
privacy and security of sensitive information must be protected. To assure
that the provisions of the Privacy Act of 1976 are met, I direct the Electronic
Government Implementation Division to:
-
Ensure that privacy and security issues are appropriately
identified arid addressed for all projects included in this Executive
Order;
-
Coordinate with the State Internal Auditor to ensure that
Executive Branch agency internal auditors are involved in these projects
from their inception to ensure that appropriate control measures are included;
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Implement a management process to track electronic security
breaches and to disseminate relevant information quickly to Executive
Branch agencies;
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Coordinate with the Council on Technology Services regarding
the development of related policies, standards, and guidelines.
E. Seat Management
Virginia is the national leader in initiating a state government-wide
contract for the provision of computer services at each state employees
desk or "seat" through a private sector contract for "seat
management services." Under the seat management contract, the customer
agency pays one fixed fee for all desktop or laptop personal computing services
including hardware, software, maintenance, and help desk. The vendor must
meet prescribed service levels to earn that fee.
The seat management contract will bring a number of benefits
to participating agencies, including:
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Placing the upgrading of computer hardware and software
on a regular schedule, thus eliminating obsolescence, reducing total cost
of ownership, and enhancing productivity;
-
Reducing agencies expenses to store, sell, or otherwise
dispose of surplus computer equipment;
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Providing a means to quickly standardize a large number
of systems without major upfront funding;
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Promoting accurate asset management;
-
Providing a single source of accountability for all personal
computing desktop hardware and services.
The Commonwealth has issued a Request for Proposals (RFP)
to have a contract in place by September of 2000. Services under the contract
will be available to state agencies, institutions of higher education, and
local governments.
The Electronic Government Implementation Division will coordinate
the implementation of seat management by:
-
Developing and recommending to the Secretary of the Technology
guidelines for the conduct of Total Cost of Ownership (TCO) studies to
determine the cost to buy, maintain, and support the hardware and software
associated with a piece of computer equipment over its useful life, as
required by Section 4-5.06 (b)2 of the 2000 Appropriation Act;
-
Developing a statewide educational program on the implementation
and use of the seat management contract;
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Assisting Executive Branch agencies and institutions of
higher education, as needed, in developing specific plans for implementing
seat management;
-
Developing a post-implementation review process for assessing
the value of seat management within Virginia state government.
Once the seat management contract is in place. I direct all
Executive Branch agencies and institutions to take advantage of its benefits
where implementing seat management would be cost effective and would facilitate
timely fulfillment of their missions.
F. Digital Opportunities
The Digital Opportunities initiative addresses the growing
disparity between those Virginians who have access to the Internet and related
technology and those who do not. The goal is to establish a community-based
infrastructure, in partnership with government and industry, that will help
ensure access to computers and the Internet for all citizens without barriers
of race,
income, education level, geography, and disability. This action will enable
all Virginians to fully participate in the Commonwealths economic,
political, and social life.
Toward that end, I hereby direct the Secretary of Technology
to:
-
Proceed with establishing the Establish Digital Opportunity
Task Force required by Item 502 D.2 of the 2000 Appropriation Act. The
Task Force shall be composed of representatives from private-sector industry
and from state and local government agencies that are directly involved
in activities supporting resolution of this issue. It shall coordinate
resources, develop a plan for implementing programs, make recommendations
to the Secretary of Technology, and accomplish other tasks related to
increasing digital opportunities for Virginians, as directed by the Secretary;
-
Assist the Task Force with coordinating the efforts of
Executive Branch agencies and institutions of higher education in identifying
ways to expand public access to computers and the Internet through community-based
resources;
-
Establish a clearinghouse of best practices and resource
information that may be accessed by community organizations and local
governments who may want to replicate the ideas.
The Library of Virginia shall coordinate with the Task Force
and the Electronic Government Implementation Division to ensure its "Infopowering
the Commonwealth" initiative complements the objectives of the Digital
Opportunity initiative.
Part 3: Applicability to All Executive Branch Agencies
and Effective Date
All Executive Branch agencies and institutions of the Commonwealth
shall cooperate with and provide assistance to the Secretary of Technology
and the Electronic Government Implementation Division in implementing each
part of this Executive Order to the fullest extent allowed by law and consistent
with their various missions,
This Executive Order shall become effective upon its signing
and shall remain in full force and effect until June 30, 2002, unless amended
or rescinded by further Executive Order.
Given under my hand and under the Seal of the Commonwealth
of Virginia this 24 day of May, 2000,
James S. Gilmore, III, Governor

Executive Orders Issued by the Current Governor
Executive Orders in Effect
© Commonwealth of Virginia 2000
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