Superintendent’s Memo #328-13

State seal, Commonwealth of Virginia

Department of Education

December 20, 2013

TO:  Division Superintendents

FROM:  Patricia I. Wright, Superintendent of Public Instruction

SUBJECT:  Changes to Fulfillment of GED® Credentials

Beginning January 1, 2014, the Office of Adult Education and Literacy (OAEL) will no longer accept paper, phone, fax, or e-mail requests for the fulfillment of GED® credentials.  On that date, the OAEL will transition its GED® credentialing process from the issuance of paper transcripts and official GED® certificates to a paperless Web-based service called GED Credentialing™.

GED Tests Taken Prior to 2014 - Individuals or organizations requesting duplicate transcripts and certificates for GED® tests taken prior to 2014 will log in to the GED Credentialing™ system Web site located at  to order electronic or paper transcripts and professionally-printed Virginia GED® certificates (the GED Credentialing™  Web site will go live on January 1, 2014).  Requesters will pay a $15 fee per document.  Transcripts and GED® certificates will be issued and delivered in a secure electronic format, although paper fulfillment will be an option.  Test takers who do not have Internet access can call a toll-free number and receive phone support for ordering transcripts or GED® certificates.  The OAEL will still accommodate walk-in requests for credentials by having Internet access available for test takers to order transcripts online.

2014 GED Computer-Based Tests - Initial GED® certificates and transcripts are free to test takers who pass the 2014 computer-based GED® test.  Test takers who pass the 2014 GED® test will automatically receive an electronic, secure, Virginia GED® certificate and a Smart Transcript delivered to the e-mail address provided at registration.  Test takers can view, print, and request an initial professionally-printed Virginia GED® certificate free of charge.

Please visit the GED Credentialing™ Web site for more information about this service. Frequently asked questions for test takers and GED program administrators about changes to the fulfillment of GED® credentials are available on the Virginia Department of Education (VDOE) Web site at